Frequently Asked Questions
Answer to the most frequently asked questions:
How do I contact The Deviant Side?
You can email us at email@example.com. We generally respond in less than 24 hrs. You can also contact us on Facebook by messaging our page www,facebook.com/TheGeekSideUS
Why did I have to verify my age to access this site?
Due to the mature content on this site, we ask that our customers be 18 years of age or older when viewing or purchasing our products.
What does Limited Edition (LE) mean?
We will regularly drop items considered limited edition. This means that a
limited quantity of this item, or variant, will be made one time. The piece will
generally be marked with a number on the back such as 02/25 meaning the
second piece of a 25 piece limited edition run. There are some exceptions
to the limited edition quantity. The first is items marked with an AC. If you
ever see one of these from our brand, it means "artist copy". These are
made outside of the LE quantity to give the artist, other pin producers, etc.
These are made in a very small quantity. The second is if we are ever asked
to bring back an LE item to be carried in a retail space. If this happens, we
will make every effort to make it another variant, instead of the LE variant
previously released. We do reserve the right to bring any design back at any
I ordered an item on pre-order. When will I get it?
When you order a pre-order item, it will generally take 4 to 6 weeks from the
beginning until we begin shipping out your product. This takes into account
hitting our production goal, producing the product, and receiving it. All
orders are shipped with tracking information, and you will receive an email
once your label is created and your package is ready to ship.
Why can't I use PayPal to pay for my pre-order?
Using PayPal through Shopify creates a hold on your order until it is shipped
and received. This means your money is held instead of being able to be
used to purchase the product. If you would like to use PayPal, please
contact us as described above, and we can take a payment straight through
PayPal and input it ourselves.
How do I get my own designs made into pins?
Contact us at our email or through Facebook, and we would be happy to
talk to you about producing pins for you to sell, for us to carry, or to just
keep for yourself!